This diagram explains how we introduce a private conversation from the customer support agent into a public question and answer thread. This component is part of a new support product I have been designing at Salesforce.com.
My design goals include:
- One thread that consolidates everything about your question
- Bring focus to primary task by folding secondary tasks
- When question is open: focus on surfacing recent answers & ability to quickly contribute
- Open with private: focus is the private conversation with agent
- Question resolved with Best Answer: focus is the best answer, tone down new contribution and collapse past
- Efficient use of vertical space to a accommodate multiple question
Acrylic Paint and Ink on Canvas
10″x10″ + 1.5″
I did this tiny 2.5″x2.5″ drawing sometime ago. Finally managed to paint it this weekend. An everyday scene around San Francisco, taking the dog out for a walk.
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Ink & Acrylic Paint on 16 – 6″x6″ Panels
This might be one chapter of a book. The idea is to illustrate 10 parables from Rumi (perhaps include other authors as well) and publish them as one illustrated wisdom book. I would your love your thoughts about the concept. What will make it work? Would you buy it? How about a really inexpensive e-book? What about the size, layout and font? I was thinking of 7″x7″. I want to minimize the text in the book and make it easy to translate to other languages.
Thoughts?
Wireframes from a recent deck I put together around mobile and support products. My goal of the deck was to simplify the mobile experience to the primary task.
I like yoga.
Acrylic Paint and Ink on Canvas
10″x10″ + 1.5″
Another view of the same painting -
I also paint the profile of the canvas.
Acrylic Paint on Canvas
10″x10″ + 1.5″ painted profile
SOLD
I bought a new watercolor set, Yarka St. Petersburg. I cannot think of anything else I own that is made in Russia. Anyway, I had to try them. Small 3.5″ x5″ painting in a sketch book. I like the colors.
After this, I might need to go back to robots.
Three small 2″x2″ pencil, pen & acrylic paint on paper
I am amazed how often people drive (a few miles) just to get on a stationary bicycle.
After this, I am sticking to watercolor on paper and acrylic on canvas. Acrylic is too much of a pain on paper.
